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Petsmart Pet Grooming is a reliable source of pet grooming service in Mechanicsville. Visit us sometime soon at our business address or call us soon at (804) 730-7565.

Reviews for Petsmart Pet Grooming

• Petsmart Pet Grooming

  dog came home with fleas and a rash

  1 5 0 1.0

  Posted On: Aug 09, 2015

  Reviewer: Vera Evans

  “8/8/15 i took my dog to get his first grooming there. new to the area, my dog was in need of a bath and hair cut. He has gotten them since i have had him every two weeks. he went in and came out with fleas, and a rash. when i took him back, 5 minutes after i noticed, i was given a flea treatment, and spray. it is now 541 in the morning and i have been up all night holding my dog because he has bitten a hole in his arm scratching. the thing that bothers me is, when i went to pet smart, i was told that he might be allergic to grass...um, he has been using the bathroom on grass since i had him. he has never had a flea on him...ever. When i called the 1800 number, the guy told me to go to the vet...when i asked him who was gonna pay for it, he told me that i'd have to pay for it. so get this...i pay 47 dollars for fleas and a rash and now i have to consider paying an emergency sunday fee at the vets office. i am very upset. people, learn something from a person that treats her baby, like a baby....i have a right to pay for a service and get the results that i pay for. I dont see that i paid for fleas. i know things happen, but I am not happy with the way i am being treated. I will be on the phone at 9 am. I will make another complaint. and I will be trying to get my baby taken to the vet. I will never go there or buy anything else there. I buy a bag of dog food from there and its 35 dollars.....shame on them...the bad part is the feeling that i dont matter....so no matter what happens to my baby, then whatever....but i am squeaking my wheel so yall can make your own decision. good luck”

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