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Southside Pet Center and Grooming Salon is a reliable source of pet grooming service in Decatur. Visit us very soon at our business location or give us a ring at (217) 422-9933.

Reviews for Southside Pet Center and Grooming Salon

• Southside Pet Center and Grooming Salon

  Hamster Caretaker

  5 5 0 5.0

  Posted On: Jan 08, 2016

  Reviewer: Marianne

  “I love southside Pet Store. I have found Jennifer to be an extremely caring woman. In my encounters, she has shown a lot of compassion to her aging hamsters that have not been purchased. She seems genuinely concerned with the ethical and humane treatment of the animals under her care. I am not a big fan of pet stores, but I love this one.”

• Southside Pet Center and Grooming Salon

  improper care with turtles and mice

  1 5 0 1.0

  Posted On: Jul 08, 2014

  Reviewer: Andrew Hobbs

  “When I was there I noticed the turtle had no water.I also noticed a dead mouse looked as though it had been there awhile.As a snake owner I was in shock as to the conditions the mice live in.They are in a ten gallon tank down by the floor.Poor diet dirty cage. Mice should be a top priority they are mammals like us.They should be up where the air is warmer.Cold air always drafts downwards all reptile owners know this.Those white mice could be taken so much better.I hope she will read this and change her ways and redue the mouse setup.Also that entire live animal setup should be setup proper.If she doesn't know how then she should ask people who take pride in rodent and reptile setups or use(Google) for god sakes and read or go to the library they have many books on the subject.I prefer google.I cant stand seeing dead or sick fish either.Why do people run petstores if they dont have time to check on the pets constantly.They do have a good selection of reptile bedding and lights but have no snake cage plants or locking snake enclosures.The brown mice looked nicer than the poor white mice down near the cold floor.When I told the cashier about the dead mouse she didn't seem concerned at all.I took it as this happens regularly and that's not normal.Properly cared rodents do die eventually from old age but not regularly in youth unless they arnt being fed properly.Mice eat fruits and vegetables just like we do and Google explains the best things to feed mice.Those rodent mixes often are full of stuff they dont want or need and often don't have sufficient nutritional value.Do your homework.I don't care how many years you've been doing that.A 12 year old child can do better and would keep those mice healthier than those poor white mice.I get my mice at kens he has a better setup and the assistants are there always caring for the animals that always have water in them.I really would like to return to southside and see if things have gotten better.Please fix those mice up and stop ignoring the animals its a petstore not a ignore animals store.”

• Southside Pet Center and Grooming Salon

  Happy fish

  5 5 0 5.0

  Posted On: Oct 07, 2013

  Reviewer: Jo and Pershing Early Learning Center

  “Jennifer is very knowledgable and does an excellent job keeping our fishtank looking and running beautifully!! VERY happy with the her service, and our Preschool students love it.”

• Southside Pet Center and Grooming Salon

  Satisfied customer

  5 5 0 5.0

  Posted On: Apr 10, 2011

  Reviewer: K-90 coach

  “I've always been extremely satisfied with the service I've received at Southside, whether it was with the grooming or sales. I'd be interested in hearing more about Stacey Patterson's facts regarding Cherie...withouth some pretty solid facts to back up those claims, this sounds like slander and a lawsuit.”

• Southside Pet Center and Grooming Salon

  Great customer service

  5 5 0 5.0

  Posted On: Apr 04, 2011

  Reviewer: Southside fan

  “If you need a groomer that understands dogs and is helpful in all aspects of the grooming experience, Cherie is the groomer to go to. Very experienced and helpful.”

• Southside Pet Center and Grooming Salon

  Best groomer in town!

  5 5 0 5.0

  Posted On: Apr 04, 2011

  Reviewer: K-9 Coach

  “I have taken my dogs to Cherie at Southside for many years and have always been extremely happy with the results. I would be interested in what FACTS Ms. Patterson has regarding the supposed abuse of her dog? I find this very suspect, as I've never heard an unkind word about Cherie or her shop. Perhaps Ms. Patterson's dog had to potty and that's why he had to be dragged into the shop. I understand he hiked his leg on at least 2 items before he even reached the grooming area. Ms. Patterson, a dog that has been abused or mistreated or is scared in any way, will NOT hike his leg. He squats and submissively urinates. I am a canine behaviorist and professional trainer. It sounds to me like you are simply slandering Cherie and should consider yourself lucky you're not in court.”

• Southside Pet Center and Grooming Salon

  Great Grooming staff

  5 5 0 5.0

  Posted On: Mar 18, 2011

  Reviewer: Jennifer

  “Southside has a great grooming staff with over 30 years experince.Cherie also trains and shows dog .She also donated her time to the local 4-h group teaching dog obedience . I am one of her former 4-h students and would highly recommend her grooming services . Thanks for taking such great care of are dogs. They always look wonderful.”

• Southside Pet Center and Grooming Salon

  Happy Shar-pei mom

  5 5 0 5.0

  Posted On: Mar 17, 2011

  Reviewer: Happy Shar-pei mom

  “I take my shar-peis to Southside pet center and my dogs are always happy to go and love the groomers . I would highly recommend Cherie & hollie as groomers they are very professional and the dogs always always look great and are always happy . My dogs have gone their foy 10 years .”

• Southside Pet Center and Grooming Salon

  Happy Shar-pei mom

  5 5 0 5.0

  Posted On: Mar 17, 2011

  Reviewer: Happy Shar-pei mom

  “I take my shar-peis to Southside pet center and my dogs are always happy to go and love the groomers . I would highly recommend Cherie & hollie as groomers they are very professional and the dogs always always look great and are always happy . My dogs have gone their foy 10 years .”

• Southside Pet Center and Grooming Salon

  Unsatisfied customer

  1 5 0 1.0

  Posted On: Sep 22, 2010

  Reviewer: Styacey patterson

  “Cherri is the worst and rudest groomer in Decatur! My experience there will be the last and Im warning all animal owners do not take your pet to this location. My dog, Maxwell who sees her frequently had to literally be dragged into her shop. I noticed this behavior from the last visit as well. So like any normal dog owner I questioned her as to why hes acting like this! The first words that came from her mouth were: You do not have to bring him anymore. She became very defensive and rude!
  I KNOW for a fact that she has mistreated my dog while he was in her care! Maxwell has a new groomer and surprisingly she has taken previous unsatisfied customers from Southside that reported the same thing&what a coincidence!
  So for all you animal owners that love your pet and look at them as your child, like I do...then Im warning you DO NOT TAKE YOUR PET TO SOUTHSIDE! And Cherri if you are reading this I did report you and I will expose you and your shop until you begin to change your technique towards animals.
  You are disgrace to all groomers and your business will be exposed!
  -Very unhappy and pissed off parent of my beloved Maxwell”

• Southside Pet Center and Grooming Salon

  Southside is great

  5 5 0 5.0

  Posted On: Dec 05, 2009

  Reviewer: Cody

  “Southside is a great shop with healty fish and great grooming staff”

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