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Classy Canines is a well known provider of pet grooming service in Visalia. Visit us soon at our business location or give us a phone call at (559) 734-6288.

Reviews for Classy Canines

• Classy Canines

  Posted On: May 10, 2008

  Reviewer: Laura

  “May 10, 2008
  
  I have a goldendoodle. He is 10 months old and trained... He gets brushed daily with his slicker. He passed his dog training class with flying colors and he is a huge part of our family. He goes out with us most places we go. We frequent restaurants with patios so he can accompany us. I hope one day he will be able to be a pet volunteer at Valley Childrens.
  
  He needed his first full cut for the summer. Until now, he only had the monthly anal shaving, face trimming, etc.
  
  I called Classy Canines. I needed someone who knew about my breed. I did my part to ask had they groomed goldendoodles and they had groomed one before. I asked did you shave or leave the hair longer and she said that the hair was left longer. I asked how much and after discussing the weight of my dog (75lbs), I was told $40. I decided to make an appointment and take my dog in. They have certain grooming requirements, you leave their hair 1 1/2 inches to 2 inches or longer, you NEVER shave a dog.
  
  I took the dog in, they checked my dog and showed me the clipper and said that they thought it was 1 1/2 inches.
  
  No mention that the price was going to change or the dog would be shaved.
  
  2 hours later I call and they hadnt started on my dog.
  
  1 1/2 hours later I call and they were working on him.
  
  5 hours later I finally show up because I wanted to see how much longer for my dog.
  
  They have NO air conditioning in the facility. They had 2 small children with the groomer all day and she watched her kids and groomed at the same time.
  
  I walked back to see my dog and I saw a poodle on the table. It took me a minute to realize that was my dog.
  
  My dog had been clipped/shaved all over. His hair was 5 inches now in most places it is an inch or less...
  
  He has the poodle face and puffy ear cut... He has the poodle ring on his tail...
  
  I explained that he looked like a poodle and he is not a poodle. I was very specific about what cut I expected.
  
  Their response, 'Well it is a poodle'.
  
  Then the shocker... The bill was $75... nice bait and switch... say this is the price then try to get your customers to pay double.
  
  Don't you think it is only fair to be notified if the price is going to change. The owner showed up and said it was their policy to estimate... Interesting the price didnt change after they saw my dog, my three calls, only when I show up.
  
  I WILL NEVER VISIT CLASSY CANINES AGAIN!!!”

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