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Wash and Wag Pet Grooming is a reliable source of pet grooming service in New Haven. Visit us sometime soon at our business location or call us today at (203) 389-5032.

Reviews for Wash and Wag Pet Grooming

• Wash and Wag Pet Grooming

  Bad Experience

  1 5 0 1.0

  Posted On: Jul 31, 2014

  Reviewer: Zola

  “We had a very bad experience with this groomer.
  
  We were told to drop off our two cats at 8:30AM, the shop was not open when we arrived and we had to stand outside with another customer and her dog for an additional 10 minutes until someone decided to open.This was extremely frustrating.
  
  That is not the reason for this review. After opening the store late we received a phone call about 20 minutes after dropping off, never once getting an apology for making us wait outside. The cats were ready to be picked up 20 minutes after drop off, never once were we told it would take such a short amount of time. We would have been more then happy to wait in the lobby instead of driving across town to pick them back up.
  
  The woman we spoke to on the phone said it was ok if we stopped back during the afternoon, assuring me that they would be taken care of. They were not.
  
  We arrived at 2PM to find our cats (who we treat like a part of our family) sitting in our cat cages, on the floor with NO water with a dog running around the cages sniffing them. I asked if the cats were given water before or after they were groomed, they were not. This is absolutely horrifying.
  
  This business was unprofessional, unorganized and treated our pets horrible. The groom was sloppy, the fur that was trimmed off of both cats was still left on instead of being brushed off. I would not have left a bad review for a mediocre or bad groom but I am leaving a negative review for the traumatizing experience that my animals had to endure while they were left locked in a cage for hours with NO water. I can tell you how I feel as a human but my cats were not able to ask for water.
  
  Stay far away from this business if you care about your pet.”

• Wash and Wag Pet Grooming

  My Cat experience was great

  5 5 0 5.0

  Posted On: Jan 04, 2012

  Reviewer: Meredith

  “I took my cat there, also for a lion cut. The owner did a wonderful job. My cat can be difficult to handle but she had no trouble. I would recommend it to all cat owners!!!”

• Wash and Wag Pet Grooming

  Not for Cats !!!!!!!!!

  1 5 0 1.0

  Posted On: Jun 28, 2010

  Reviewer: Chelle

  “I took my baby Pepper to Wash n Wag for a lion cut, the owner took care of her and did a horriable job. She stated that because she's a cat it's hard to do! I wanted it done over and stayed she was very abusive to my baby. I let her know that she was very unperfessional and I will never come to her again.”

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