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The Pawsmahal is a reliable source of pet grooming service in Hampton. Visit us sometime soon at our business address or call us today at (757) 826-4777.

Reviews for The Pawsmahal

• The Pawsmahal

  Review Pawsmahal

  5 5 0 5.0

  Posted On: Apr 28, 2015

  Reviewer: Dar

  “Great Service. I have two Bichons that have anxiety issues and absolutely panic when I've taken them to in store groomers. It is so nice to be able to have them come right to my home. The Groomer gets them done quickly so less time for anxiety to set in. They look and smell beautiful when she is done.. I have never had a problem with scheduling either.”

• The Pawsmahal

  Posted On: Jun 12, 2008

  Reviewer: Andrew

  “I had an appointment set back in May 2008 for June 12th at 4:00pm at my house for my cat, Willow, to get a Lion Cut.
  
  They didn't have my one previous appointment (which was very nice, but $90, by the way) in 2007 listed in their database. I didn't think anything of it.
  
  I received a phone call from Mildred roughly 1-2 weeks before my appointment letting me know that there was an opening for her to come that day. I graciously thanked her for that opportunity, but couldn't break away from work unscheduled like that.
  
  June 12th arrives. I took off work early, losing roughly $80 of my takehome pay, just so I could make this appointment. I was desperate as my cat's fur was starting to get beyond what I could take care of..
  
  I was there at 3:50pm. Had my carrier ready. I waited.
  
  4:00pm. No one there. No problem.
  4:15pm. No one there. Well, appointments do run late sometimes. Besides, my girlfriend is often 15 minutes late. ;-)
  4:30pm. No one there. Hmm... I wonder what's going on. Did they forget?
  4:40pm. Still no one. I called their number 757-826-4777. Left a voicemail asking where they were, telling them that I could stay for another hour, but I really need them to show soon as I had other things to do.
  5:10pm I received a call claiming that they didn't have me scheduled until July 8th. We had a lengthy discussion about how this happened, but the scheduler refused to concede that they made a scheduling error. This error cost me my time, money, and put me in a position of trying to figure out what I am going to do to take care of my cat.
  
  My advice. Look elsewhere. Take the time out of your schedule and try a more reliable, cheaper service like Canine by Design. They do good work, but no at home service. I'm now on their waiting list where I'll be out more money just to do what's right.”

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